Privacy Policy

Privacy Policy

Zen Marketing Solutions Limited
Last Updated: 11.03.25

At Zen Marketing Solutions Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, lead forms, and marketing services.

1. Who We Are

Zen Marketing Solutions Limited ("we," "us," or "our") is a UK-based marketing agency specialising in lead generation and digital advertising for holiday parks.

  • Company Name: Zen Marketing Solutions Limited
  • Registered Address: 28 Wilton Road, Bexhill On Sea
  • Email: Elliott@zenmarketingsolutions.co.uk

2. What Information We Collect

We collect personal data that you provide to us when you:

  • Fill out a lead form on Facebook, Instagram, or our website
  • Contact us via email, phone, or through our website
  • Subscribe to our marketing materials
  • Book a consultation or engage with our services

The data we collect may include:

  • Full name
  • Business name
  • Email address
  • Phone number
  • Business details (e.g., holiday park size, location)

We may also collect information automatically through cookies when you visit our website.

3. How We Use Your Information

We use your personal data to:

  • Provide you with information about our services
  • Respond to your enquiries and process your requests
  • Deliver targeted advertising and marketing campaigns
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your data:

  • Legitimate interest – To provide relevant marketing and services based on your business needs.
  • Contractual necessity – If you engage our services, we need your data to fulfil the contract.
  • Consent – If you opt-in to receive marketing communications, you can withdraw your consent at any time.

5. How We Share Your Information

We may share your personal data with trusted third-party service providers, including:

  • Digital advertising platforms (e.g., Facebook, Google)
  • CRM and email marketing software providers
  • Web hosting and analytics providers

We only share data necessary for service delivery and ensure third parties comply with data protection laws.

6. How We Store and Protect Your Data

Your personal data is stored securely and protected against unauthorised access. We implement:

  • Encryption and security measures to safeguard data
  • Access controls to limit data exposure
  • Regular reviews of data retention policies

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

7. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Right to access – Request a copy of the personal data we hold about you.
  • Right to rectification – Correct inaccurate or incomplete data.
  • Right to erasure – Request deletion of your data under certain conditions.
  • Right to restrict processing – Ask us to limit data processing in specific cases.
  • Right to data portability – Receive your data in a structured format.
  • Right to object – Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Cookies & Tracking Technologies

We use cookies to enhance your website experience and analyse marketing performance. You can manage cookie preferences through your browser settings.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

Summary

  • We collect and use data to provide marketing services
  • We protect your data and only share it with trusted providers.
  • You have rights over your data under UK GDPR.
  • You can contact us anytime for questions or to exercise your rights.